The little things become big problems.
Not because they actually are big problems, but because they are annoying. Duplicate sent items in Outlook, scheduling software that allows double booking, and slow DHCP on machine boot are all examples of those annoying little problems that your workforce can deal with.
The issue is that none of these problems are high priority because the user can still do everything they need to. These problems don’t affect productivity, or how well the user can complete their job, but they are annoying, and annoyance leads to frustration, which is something you never want your users to experience.
So next time you are looking at your priority list, take 5 minutes and solve a small problem, before it becomes big. I guarantee you’ll make someone’s day.